SUMMER 1999 - Volume 19 - No.80

President's Message

Qualification and Registration Committee Report

Reminder

Deadline For Renewal Applications August 31, 1999

1999 - 2000 Fee Structure

New Marketing Material

When to Expect a Spot Check

Advance Notice

Notice of Election

Succession / Perpetuation Planning

Decisions of the Discipline Committee

Decisions of the Qualification and Registration Committee

Additions & Deletions from the RIBO Register (Feb 19, 1999 - Jun 3, 1999)

Members of Council

Member Assistance Directory

President's Message

Lorie Guthrie Phair

Over the last month, council and staff members traveled across the province meeting with brokers as part of our annual Members’ Forums. I thank all those who attended for taking time out of their busy schedules to meet with us. We will include a synopsis of the forums in the fall edition of the Bulletin.

It is hard to believe that the RIBO election is just around the corner. The deadline for nominations is 4:00 p.m. on September 15th. Included with this edition you will find election information along with the yellow nomination sheet. I encourage anyone who is interested in running for RIBO to do so. The benefits far outweigh the time requirements.

At this point, let me provide you with a little information on the commitments expected of a council member. The Board usually meets once a month in the RIBO office. On that day, there is a board meeting, a meeting of the Qualification and Registration Committee and possibly another committee meeting. Travel and overnight (if necessary) expenses are covered by RIBO and each director receives a per diem for meeting days. There may be the occasional month when there are two meetings, however, this is a rare occurrence. In addition to regular board meetings, some directors sit on a complaints panel, requiring them to attend two to three meetings a year.

As a member of RIBO council you have the opportunity to contribute to the regulatory process. As a representative of your peers, your commitment will help shape the future of our industry.

If you are interested in running for council and you have any questions, feel free to contact myself, any of the Directors listed on the back of the Bulletin, or Martha Grant, RIBO’s Communications Co-ordinator.

Have a wonderful summer!

Yours truly,

Lorie Guthrie Phair

Qualification and Registration Committee Report

Art Despard, Chairperson

Early this year we conducted a random continuing education survey that was mailed to 1,461 brokers. We were extremely pleased with the response and would like to thank all those who took the time to complete the form. A copy of the results has been included in the summer edition of the Continuing Education Summary.

As part of our annual Members’ Forums, we received feedback on education, qualification and licensing. Discussions focused on the quality and availability of courses across the province and the usefulness of the Continuing Education Summary. A synopsis of these meetings will be published in the fall edition of the Bulletin.

A reminder to all individuals who have designations (FIIC, AIIC, CRM, CAIB, CCIB, B.Admin; B.Comm., MBA) that your exemption expires on September 30, 1999. Starting October 1, 1999, you will have to fulfill the requirements outlined in the Continuing Education Summary. However, should you take a course this year that qualifies for RIBO credits, you may carry over up to 6 hours. Please refer to the Continuing Education Summary for further details.

We encourage those individuals presently suspended for not completing last year’s continuing education requirements to fulfil your hours by September 30, 1999 to avoid having your licenses lapsed. In order to be reinstated you will have to reapply and write the RIBO exam.

A quick reminder to complete your courses early in order to avoid the rush. You don’t want to be caught trying to scramble for courses to meet the September 30th deadline.

Once again, we remind you to contact either Lilian Croucher or Vivian Lee when you take a course and think the content is poor. Unfortunately, time and money prevents us from being able to audit every course. We rely on your feedback to make sure that the courses you chose are meeting your expectations.

Decision of the Qualification & Registration Committee

The Committee granted a secondary business exemption to Mr. David Rikley to act as a risk management consultant. He may do so on the condition that he disclose to all interested parties that he is a registered insurance broker with Programmed Insurance Broker Inc. I wish you all a safe and enjoyable summer!

Yours truly,

Art Despard

Reminder

Regulation 991 Section 4 states:

"Where information contained in the latest filed application, information or renewal form becomes obsolete, the member who had filed the form shall file a notice of change correcting the information within thirty days after the change takes place."

Such changes would include, but are not limited to, change of employment, change of share structure, change of addresses, change of name etc. Both the firm and the individual are responsible for notifying RIBO of any changes. If you require any further assistance please contact the Qualification & Registration Department.

Deadline For Renewal Applications August 31, 1999

Renewal applications for all active individuals & firms will be forwarded to the address of the brokerage firm. Principal Brokers must make sure renewal applications are distributed to all brokers in the office, including those who may operate outside the main office.

It is the Principal Broker’s responsibility to ensure that the renewal forms for their business are properly completed and submitted on time. In addition, they are expected to ensure that all brokers associated with the business renew their registrations.

It remains the responsibility of each individual member to ensure that his or her registration is renewed. Please contact RIBO if you do not receive your renewal application by July 31, 1999.

Below are the categories for registration renewals:

Sole Proprietors, Partnership & Corporations: The renewal form must be completed and signed by the Principal Broker. For Partnerships and Corporations, any changes to share information or partners not previously reported, must be presented at this time.

Individuals: All individuals must complete and sign the renewal form. Please make sure that the continuing education question is answered in order to confirm compliance.

"Inactive": Brokers registered as "inactive" must renew their registration to maintain their status. Forms will be mailed directly to the address RIBO has on file. Please make sure that RIBO has your current address on file.

Non-Active Firms: All Non-Active Firms will receive an application to renew their registration.

PLEASE NOTE: Cheques may be post–dated up to August 31, 1999.

1999 - 2000 Fee Structure

Corporations $400.00 Individuals $125.00
Partnerships $400.00 Non-Active firms $125.00
Sole Proprietorships $350.00

Good News: Fees Lowered for Corporations, Partnerships and Sole Proprietorships

RIBO Council is pleased to announce that annual membership fees for corporations, partnerships and sole proprietorships has been reduced by $25.00 for the 1999-2000 renewal year.

More Good News: Return of surplus to members

RIBO Council is pleased to announce that it is in a financial position to return some of the surplus that has been generated largely by maintaining efficient operations. This will be done by allowing a $50.00 reduction in the 1999-2000 renewal fee for all RIBO members, both individuals and firms, that make early payment. Please note that this is a one time only reduction and that payment must be received by August 31, 1999 in order to qualify.

New Marketing Material

There are a number of ways to get information to your clients about their insurance policies without having to create your own internal marketing material. Informco has produced some new brochures that you can order and send to your clients. We have highlighted two of their most popular pieces.

For more information please call Informco at (416) 285-1700 or visit their website at www.informco.com.

When to Expect a Spot Check

by Diana Campoli

In previous articles we stated that RIBO reviews the books and records of every registered entity every five years. Changes in the marketplace have lead to a decrease in the number of corporate registrants. A drop in registrations calls for a higher turnover of reviews. We are now apt to conduct spot checks every three to four years.

There is no set rule as to when RIBO should conduct a review. Reg.S.17(3) states that "The Manager, Council or a Committee thereof or their representative is entitled to inspect the books and records required to be kept under this section at anytime".

Should you require any further clarification concerning the spot check process, please contact Diana Campoli or one of the Financial Investigators listed on the back of the Bulletin.

Advance Notice

The 18th Annual Meeting of members of the Registered Insurance Brokers of Ontario will take place Thursday November 4th, 1999 at the Westin Harbour Castle in Toronto.

A formal notice of meeting, annual report and proxy will be mailed to each registrant in good standing. All registrants are eligible to attend and to vote on matters properly brought before the meeting.

Notice of Election

Notice is hereby given that the annual election of council members will be held on Monday, November 1, 1999 at which time three council members are to be elected for a term of three years. Registrants have the opportunity to nominate candidates, including incumbents if they agree to have their names put forward for election to serve another term. A nomination form with instructions is enclosed in this edition of the Bulletin. Eligibility for election is set out in Ontario Regulation 989, Section 1 (2) as follows:

Each person who is an individual member of the corporation (RIBO) and,

  1. who is qualified to vote at an election of Council, (a person is registered under the Act and not in default with respect to payment of fees),
  2. who is a Canadian citizen ordinarily resident in Ontario or a permanent resident within the meaning of the Immigration Act, 1976 (Canada) and ordinarily resident in Ontario, except a permanent resident who has been ordinarily resident in Ontario for more than one year after the time at which they first became eligible to apply for Canadian citizenship,
  3. who is nominated in accordance with Section 8, and
  4. whose conduct is not the subject of a complaint referred to the Discipline Committee, or the subject of disciplinary proceedings before the Discipline Committee,
is eligible to stand for election to the Council in accordance with this Regulation.

Nominations must be received in writing by the Manager at the RIBO office no later than 4:00 p.m., on September 15, 1999.

In early October, each registered insurance broker will receive a list of nominated candidates, including a brief biography outlining their professional qualifications and record of community service. The nomination sheet will be accompanied by a ballot form and a return envelope to be delivered to the RIBO office to the attention of the Manager, no later than 4:00 p.m. on the date of the election, November 1, 1999.

Succession / Perpetuation Planning

From time to time a situation occurs where for one reason or another a Principal Broker cannot continue to carry out his/her responsibilities. As stated in the regulations (Reg. 991, Sec. 7.2), a brokerage firm must have a Principal Broker in place at all times. We recommend that all brokerage firms have a succession plan in place. This may include having a Deputy Principal Broker or an individual with the appropriate class of unrestricted license ready to take responsibility for your business on either an interim or full time basis. If you have any questions concerning this subject, please feel free to contact Lilian Croucher or Vivian Lee.

Decisions of the Discipline Committee

Caution: While the information contained below is public, members should take caution that inappropriate use of this information may be considered to be misconduct.

SPIROS VERGOS, R14859
Spiros Vergos, of the City of Brampton, pleaded guilty to misconduct arising out of a number of instances whereby Mr. Vergos received premium monies from insureds but did not remit these monies to his employer brokerage in a timely manner, contrary to the Code of Conduct. The Certificate of Registration of Spiros Vergos was suspended for a period of 60 days, effective October 15, 1998, and was further restricted to acting under supervision for a period of not less than 5 years. In addition, Mr. Vergos was ordered to successfully complete an education course in the event he wishes to apply to remove the said restriction, after the 5 year period.

CHARLES DALE LOCKHART, R6826
Charles Dale Lockhart, of the Town of Warkworth, pleaded guilty to misconduct arising out of an instance whereby Mr. Lockhart tampered with computer data of a former employer brokerage. The Certificate of Registration of Charles Dale Lockhart was suspended for a period of 3 months, effective April 29, 1999, and was further restricted to acting under supervision for a period of not less than 3 years.

Consents being received in each of the following matters, the discipline committee made the following orders:

CAMBRIAN INSURANCE BROKERS LIMITED, A00328
JAMES FRANKLIN SMITH, R10942

James Franklin Smith, the Principal Broker of Cambrian Insurance Brokers Limited, of the City of Sudbury, knowingly concurred in the corporate broker’s trust deficit and equity shortfall position. After correcting the problem, the corporate broker was ordered to file extra position reports for a period of 1 year, along with copies of its financial statements for 2 years.

LONDON GENERAL INSURANCE BROKER LTD., A01266
DAVID E. WHITE, R12537

David E. White, the Principal Broker of London General Insurance Brokers Ltd., of the Village of Komoka, knowingly concurred in the corporate broker’s trust deficit. The Certificate of Registration of David E. White was restricted to acting under supervision for a period of not less than 2 years effective February 4, 1999. In addition, Mr. White was ordered to successfully complete an education course in the event he wishes to remove the said restriction after the 2 year period. Furthermore, the corporate broker was ordered to file extra position reports for a period of 1 year.

Decisions of the Qualification and Registration Committee

Ferdinand Woon Wing Fung

The Qualification and Registration Committee, on April 14, 1999, confirmed the Manager’s Proposal to refuse Application for Reinstatement of Registration on the grounds that the Applicant, Mr. Ferdinand Fung, of the City of Scarborough, did not meet the requirements of Section 5(1)(a)(ii) of Ont. Reg. 991, as amended, which provides:

5(1) An individual is qualified to be issued and hold a Certificate Registration as an insurance broker where,

(a) the individual,

(ii) is of good character and has demonstrated reasonable grounds for belief that he or she will carry on business in accordance with integrity and honesty.

The Committee heard unrefuted evidence that Mr. Fung had breached a prior Order of the Discipline Committee of RIBO, which resulted in revocation of his Certificate of Registration. In addition, the Committee heard unrefuted evidence that Mr. Fung had misappropriated trust funds from a former employer. Based on that evidence, the Committee confirmed the Manager’s proposal to refuse the applicant’s Application for Reinstatement.

Additions & Deletions from the RIBO Register (Feb 19, 1999 - Jun 3, 1999)

Additions
2928   Rth & A Inc. North York
2930   Davey & Benn Insurance Brokers Ltd. Ottawa
2931   Huron Insurance Managers Group Goderich
2933   Afn Insurance Brokers Inc. Afn Courtiers D’Assurance Inc. Ottawa
2934   Bayview International Insurance Brokers Inc. Collingwood
2935   Prolink Aviation Inc. Toronto
2936   Steer Specialty Insurance Ltd. Toronto
2937   Cleary & Associates Insurance Brokers Ltd. Ottawa
 
Deletions
12   Acorn Insurance Brokers Ltd. London
2417   Trade Insurance Services Canada Inc Toronto
1670   Osborn & Lange Inc. Montreal
1766   Port Colborne Insurance Brokers Limited Port Colborne
1000   Don Valley Insurance Brokers Inc. Toronto
2458   A.E. Morris And Son Insurance Limited Scarborough
2468   Marathon Insurance Brokers Inc Toronto
1042   Insurance Town Insurance Brokers Limited Ajax
1068   George Jenkins Insurance Brokers Tillsonburg
367   Frank Carroll Insurance Brokers Ltd. Pembroke
2538   Sentry Insurance Group North York
2566   Robert Brown & Company Insurance Brokers Ltd. St Thomas
2585   Opheim Insurance Brokers Ltd. Hagersville
1242   N.G. Leis Insurance Brokers Ltd. Wellesley
461   Fred S. Coons Insurance Broker Ltd. Chesterville
540   Darch & Mortimer Insurance Brokers Limited Hamilton
2679   R.H. Bauer Insurance Broker Hornepayne
2737   Clarkson Insurance Brokers (Cambridge) Ltd. Cambridge
2217   Van Kempen Insurance Associates Ltd. Scarborough
673   Ellis Insurance Brokers Ltd. Belleville
2273   Ward And Ward Limited London
2848   Caledon Mountain Insurance Brokers Ltd. Caledon
2895   Power Insurance Brokers Inc. Etobicoke

Members of Council

PRESIDENT
Lorie J. Guthrie Phair
Guthrie Insurance Brokers
3080 Yonge Street, Ste. 4070
Toronto, Ontario M4N 3N1
Tel: (416) 487-5200
Fax: (416) 487-4614
VICE PRESIDENT
Art Despard
AON Reed Stenhouse Inc.
20 Bay St., Ste. 2400
Toronto, Ontario M2J 2N9
Tel: (416) 868-5500
Fax: (416) 868-5580
 
SECRETARY
Brian Hitchlock
Marsh Insurance Ltd.
Box 75, 199 Coleman Street
Belleville, Ontario K8N 4Z9
Tel: (613) 969-7007
Fax: (613) 969-6578
e-mail: brash@home.com
TREASURER
Darren Hamilton
Hamilton & Hamilton
Insurance Brokers Ltd.
1701 Woodward Drive
Ottawa, Ontario K2L 0R4
Tel: (613) 224-3200
Fax: (613) 224-5544
 
MEMBERS
* Public members are appointed by the Lieutenant Governor-in-Council to represent the public interest.
 
* James Chestnutt
4076 Deer Run Court
Mississauga, Ontario L5C 3P2
Tel: (416) 922-0553 (ext. 249)
Fax: (416) 922-8011
Barry Downs
W.A. Curtis & Company Limited
44 Victoria St., Ste. 1610
Toronto, Ontario M5C 1Y2
Tel: (416) 366-5243
Fax: (416) 862-2416
 
* Paul Gahunia
Dixie Financial Services
1380 Cardiff Blvd. #4
Mississauga, Ontario L5S 1P9
Direct Line: (416) 677-0047
Office: (905) 565-1199
Fax: (905) 565-8033
* Al Hawco
3311 Warner Way
Osgood, Ontario K0A 2W0
Tel: (613) 826-2804
Fax: (613) 826-0143
 
* Hassan A. Jaffer
70 Baronial Court
West Hill, Ontario M1C 3J7
Tel: (416) 283-7468
Fax: (416) 724-8001
Beverly Lannon
Capital Insurance Brokers Ltd.
715 Hewitson St., Ste. 1000
Thunder Bay, Ontario P7B 6B5
Tel: (807) 626-1770
Fax: (807) 626-9624
 
Andrew Osbourne
Firstbrook, Cassie & Anderson Ltd.
1867 Yonge Street, Ste. 300
Toronto, Ontario M4S 1Y5
Tel: (416) 486-1421
Fax: (416) 486-7035
Michael A. Teixeira
Axion Insurance Services Inc.
95 Mural St., Ste. 104
Richmond Hill, Ontario L4B 3G2
Tel: (905) 731-3118
Fax: (905) 731-4446
e-mail: mteixeira@axioninsurance.ca
 
Kip Van Kempen
Van Kempen Insurance
Associates Ltd.
81 Old Kingston Rd.
Ajax, Ontario L1T 3A6
Tel: (905) 427-5888
Fax: (905) 427-4615

Member Assistance Directory

RIBO Office: (416) 365-1900 or 1-800-265-3097 Fax: (416) 365-7664
P.O. Box 45, 401 Bay Street, Suite 1200, Simpson Tower, Toronto, ON M5H 2Y4

Receptionist - Jackie Vrooman
General Manager - Jeff Bear (
jeff@ribo.com)
Secretary - Lise Clements (lise@ribo.com)

ADMINISTRATION & FINANCE
Manager - George Martin (george@ribo.com)
Accounting & Data Supervisor - Mary Yan (mary@ribo.com)
Registration/Data Entry - Valrie Bailey (valrie@ribo.com), Irene Chung (irene@ribo.com), Erica Lo (erica@ribo.com), Karla Poirier (karla@ribo.com)

COMPLAINTS & INVESTIGATIONS
Manager - Tim Goff (tim@ribo.com)
Complaints Officer - Sharon Bentley (sharon@ribo.com)
Senior Investigators - Nadine Austin (nadine@ribo.com), Crystal Skyvington (crystal@ribo.com)
Secretary - Angela Daley (angela@ribo.com)
Co-ordinator - Diana Campoli (diana@ribo.com)
Financial Investigators - Robert Bebinski (robert@ribo.com), Michael Buck (michael@ribo.com),
Winston Koo (winston@ribo.com)

CORPORATION LEGAL SERVICES
In-house Legal Counsel - Bradley Nairn (bradley@ribo.com)
Secretary - Angela Daley (angela@ribo.com)

MARKETING & COMMUNICATIONS
Communications Co-ordinator - Martha Grant (martha@ribo.com)

QUALIFICATION & REGISTRATION
Manager - Lilian Croucher (lilian@ribo.com)
Assistant - Vivian Lee (vivian@ribo.com)
Secretary - Sonia Lyew (sonia@ribo.com)
Clerk - Anna Rouse (anna@ribo.com)