Joanne Brown

In the past three months, I was fortunate enough to represent RIBO at several broker conventions and industry events in several areas of the province. Meeting and speaking directly with brokers at these events offers us tremendous value because of the insight we gain into the issues concerning brokers in these particular regions. I thank those who invited us and encourage any other groups to contact us if you would like us to attend your upcoming event.

IMPORTANT ISSUE

This is a very important edition of the Bulletin because it contains the 2002-2003 fee structure, information on the renewal process and a nomination form for RIBO Council Election.

Continuing Education

Also included in this issue, is a copy of the Continuing Education Summary for each individual member. Once again, this includes an overview of the entire program. Please keep this in your records for future reference. I encourage everyone to get their hours done early to avoid any suspensions of licensing.

Unlicensed Intermediaries

Another item of great importance is the article Important Notice: Unlicensed Intermediaries (Wholesalers) reminding brokers that it is their responsibility to thoroughly investigate any unlicensed intermediary (wholesaler) prior to placing any business with them.

RIBO Election

Like each year, there are three seats on RIBO Council up for election this fall. The commitment currently required of a successful candidate averages about one to two days a month and includes service on one or more sub-committees of council. All council members participate in the Qualification and Registration Committee, which usually meets before the monthly board meeting on the second Wednesday of each month. Travel and overnight (if necessary) expenses are covered by RIBO and each director receives a per diem for meeting days. There may be the occasional month when there are two meetings, however this is a rare occurrence. In addition to regular board meetings, some directors sit on a complaint panel, requiring them to attend two to three hearings a year.

Nomination details are provided in this issue along with highlights of the specific regulatory requirements. These requirements are taken directly from the regulations to the RIB Act. All nominations are due at the RIBO office no later than 4 p.m. on September 16. A photograph and a brief biography of no more than 100 words should also be included with your nominations.

I encourage anyone interested in running for election to contact a director. Any of us would be happy to speak with you.

I wish you all a safe and relaxing summer!

Yours truly,

Art Langley
Chairperson

Once again renewal season is upon us. It is every individual´s responsibility to ensure your license is renewed. If you have not received your wallet certificate by October 10th, please contact the RIBO office.

If your registration should be lapsed for non-renewal, a penalty fee of $125, in addition to the normal reinstatement and registration fee, must be paid. This costly penalty can be avoided by ensuring that your application reaches us before the August 31 deadline. Brokers who allow their registration to expire may also lose any grandfather rights.

The other important deadline to ensure continued compliance and avoid suspension of your license is to make sure your continuing education requirements have been met by September 30. If you live in a remote area and/or have Internet access, consider taking one of the Internet courses listed in the continuing education summary.

On the subject of continuing education, I would like to clarify a few points on the Quebec-Ontario Reciprocity Education Agreement. Ontario brokers must fulfill the full Quebec 30-hours within the two year period. Your RIBO credits (with the exception of Ontario Legislation) can count towards the Quebec requirements. RIBO will accept the ChAD accredited courses with the exception of Quebec laws. The reciprocity agreement between RIBO and FSCO is still not finalized. We will keep you posted on this subject.

Please take the time to read the article on unlicensed intermediaries. I urge you to protect your clients during this difficult marketplace.

Over the last three months we´ve had 36 requests for secondary business. All were granted. The exemption breakdown was as follows: 15 individuals were granted exemptions to sell financial products, 21 individuals were granted other secondary business exemptions. There were no requests to waive the Level I or Level II exams.

If RIBO staff or I can be of any assistance over the next few months, please do not hesitate to contact us. I wish you all a safe and enjoyable summer.

(Reprinted with permission)
by South Western Group

There seems to be more and more Insurance Intermediaries springing up across Canada. Some are acting exclusively as an Intermediary, and some are Insurance Retailers moving into the wholesale end of our business.

Intermediaries are generally managing agencies (MGAs), underwriting managers, or wholesalers, and offer a variety of products and markets to the insurance broker and the end user, your client.

When dealing with an intermediary it is of utmost importance to:

1. Ensure the intermediary carries Errors and Omissions Insurance and Fidelity Insurance with a recognized, licensed insurer for substantial limits.
2. Check on the markets they represent. Solid, well known, and licensed insurers should indicate credibility and strength of the intermediary.
3. Be extremely careful if an intermediary is using non-admitted or unlicensed markets, particularly for business of a general nature.
4. Insist on only licensed markets being used for your business. Imagine the potential situations that could arise when placing business with an unlicensed market through an intermediary who does not carry Errors and Omissions!

Important Notice: Unlicensed Intermediaries (Wholesalers)

RIBO advises brokers to proceed with extreme caution when using unregulated intermediaries. Because Ontario does not require wholesalers to be licensed (the only province in Canada), it is necessary to exercise the appropriate diligence when investigating the credentials of unlicensed and unregulated intermediaries (wholesale brokers) before you place any business with them.

We suggest you use our online database to check for registration, contact your local association, or if possible, get a list of reputable references. It is your professional responsibility to ensure you provide your clients with the appropriate customer care.

If placing business with an unlicensed insurer, please ensure that you comply with Regulation 991, Section 10, and have your client read and sign the unlicensed insurance client consent form.

For reference, see the article by South Western Group

We have seen an increase in the number of queries relating to the charging of retail sales tax and goods and services tax. For your reference, we have outlined the various Web sites, fax and phone numbers available to you. We ask that you address any general enquiry with the corresponding ministry or agency.

RST - Ontario Ministry of Finance Tax Offices

Website: www.rev.gov.on.ca/tare/html/trierst.htm

RST Tax Fax number: 1-877-4tax-fax

Brantford - (519) 754-4849 / toll free @ 1-800-461-3806
Durham - (905) 432-3332 / toll free @ 1-800-668-5810
GTA East - (905) 436-4561/ toll free @ 1-800-265-9005
Hamilton - (905) 521-7504/ toll free @ 1-800-263-9229
Kitchener - (519) 576-8400/ toll free @ 1-800-265-2303
London - (519) 433-3901/ toll free @ 1-800-265-1540
Mississauga - (905) 273-9490/ toll free @ 1-800-265-9969
North Bay - (705) 474-4900/ toll free @ 1-800-461-1564
Ottawa - (613) 746-9200/ toll free @ 1-800-461-4909
Thunder Bay - (807) 625-5840/ toll free @ 1-800-465-6699
Toronto - (416) 222-3226/ toll free @ 1-800-268-8852
Windsor - (519) 250-0066/ toll free @ 1-800-465-4021

GST - Canada Customs and Revenue Agency

Website: www.ccra-adrc.gc.ca/tax/technical/gsthst-e.html

GST Rulings/Interpretations: 1-800-959-8287

GST Tax Fax number: 1-888-235-4555

CORPORATIONS	$400
PARTNERSHIPS	$400
SOLE PROPRIETORSHIPS	$350
INDIVIDUALS	$125
NON-ACTIVE FIRMS	$125

Penalty Fee

Brokers who allow their registration to lapse are required to pay a $125 penalty fee to have their license reinstated. This is in addition to the registration and reinstatement fee.

Good News: Fee Discount

RIBO Council is pleased to announce that it is in a financial position to offer an early payment discount off the registration fee, largely as a result of maintaining efficient operations. RIBO will allow a $25 early payment reduction in the 2002-2003 renewal fee for all RIBO members, both individuals and firms. Please note that this is a one time only reduction and that payment must be received by August 31, 2002 in order to qualify.

Renewal applications for all active individuals and firms will be forwarded to the address of the brokerage firm. Principal Brokers must make sure renewal applications are distributed to all brokers operating in or outside of the main office.

It is the Principal Broker´s responsibility to ensure that the renewal application forms for their business are properly completed and submitted on time. In addition, they are expected to ensure that all individual brokers associated with the brokerage firm comply with the continuing education requirements and renew their registration.

It remains the responsibility of each individual member to ensure that his or her registration is renewed. Please contact RIBO if you do not receive your renewal application form by July 31, 2002.

Below are the categories for registration renewals:

Sole Proprietors, Partnerships & Corporations: The renewal form must be completed and signed by the Principal Broker. For Partnerships and Corporations, any changes to share information or partners not previously reported, must be presented at this time.

Individuals: All individuals must complete and sign the renewal form. Please make sure that the continuing education question is answered in order to confirm compliance.

"Inactive": Brokers registered as "inactive" must renew their registration and complete their continuing education requirement in order to maintain their status. Forms will be mailed directly to the address RIBO has on file. Please make sure that RIBO has your current address on file.

Non-Active Firms: All Non-Active Firms will receive an application to renew their registration.

PLEASE NOTE: Cheques may be post-dated up to August 31, 2002.

Notice is hereby given that the annual election of council members will be held on Monday, November 4, 2002 at which time three council members are to be elected for a term of three years. Registrants have the opportunity to nominate candidates, including incumbents if they agree to have their names put forward for election to serve another term. A nomination form with instructions was enclosed in this edition of the Bulletin. Eligibility for election is set out in RIBO By-law No. 21, Section 1 (2) as follows:

Each person who is an individual member of the corporation (RIBO) and,

1. who is qualified to vote at an election of Council, (a person is registered under the Act and not in default with respect to payment of fees),
2. who is a Canadian citizen ordinarily resident in Ontario or a permanent resident within the meaning of the Immigration Act, 1976 (Canada) and ordinarily resident in Ontario, except a permanent resident who has been ordinarily resident in Ontario for more than one year after the time at which they first became eligible to apply for Canadian citizenship,
3. who is nominated in accordance with Section 8,
4. whose conduct is not the subject of a complaint referred to the Discipline Committee, or the subject of disciplinary proceedings before the Discipline Committee,

is eligible to stand for election to the Council in accordance with this Regulation.

Nominations must be received in writing by the Manager at the RIBO office no later than 4:00 p.m., on September 16, 2002.

In early October, each registered insurance broker will receive a list of nominated candidates, including a brief biography (100 words) outlining their professional qualifications and record of community service. The nomination sheet will be accompanied by a ballot form and a return envelope to be delivered to the RIBO office to the attention of the Manager, no later than 4:00 p.m. on the date of the election, November 4, 2002.

CAUTION: While the information contained below is public, members should take caution that inappropriate use of this information may be considered to be misconduct.

Cathy Singh
Registration Number: 18118
Meaford, Ontario

MISCONDUCT: Ont. Reg. 991, s. 14(1)

PARTICULARS OF THE COMPLAINT

• Cathy Singh failed to discharge her duties to clients, members of the public, fellow members and insurers with integrity.
• On a number of occasions, Ms. Singh bound coverage on behalf of clients, but failed to submit applications to the insurers for policy issuance.
• On a number of occasions, Ms. Singh accepted premium monies from clients, but did not remit these monies to her employer or to the insurer.

DISCIPLINE COMMITTEE´S DISPOSITION (02/14/02)

• The Discipline Committee found Cathy Singh guilty of the alleged misconduct.
• The Certificate of Registration of Cathy Singh was revoked effective February 14, 2002.

Wesley Ross Stafford
Registration Number: 13862
Shedden, Ontario

MISCONDUCT: Ont. Reg. 991, ss. 14(1)(3); s15(7); s16(4)

PARTICULARS OF THE COMPLAINT

• Wesley Ross Stafford failed to discharge his duties to clients, members of the public, fellow members and insurers with integrity, and failed to serve his clients in a conscientious, diligent and efficient manner.
• Wesley Ross Stafford caused unreasonable delay or resistance to the fair adjustment of claims.
• On a number of occasions, Mr. Stafford accepted premium monies from clients, but did not remit these monies to his employer or to the insurer.
• On a number of occasions, Mr. Stafford advised clients that a claim had been reported to the insurer, and that the loss would be covered, when, in fact, Mr. Stafford delayed reporting the claims to the insurers, resulting in hardship to the clients.

DISCIPLINE COMMITTEE´S DISPOSITION (03/28/02)

• The Discipline Committee found that there was sufficient evidence in support of a plea of guilty by Wesley Ross Stafford to the allegations, and found Wesley Ross Stafford guilty of the alleged misconduct.
• The Certificate of Registration of Wesley Ross Stafford was revoked effective March 28, 2002.

Christopher J. Ricci
Registration Number: 21692
Weston, Ontario

MISCONDUCT: Breach of Order of the Discipline Committee of RIBO

PARTICULARS OF THE COMPLAINT:

• On November 8, 2001, the Discipline Committee of RIBO suspended the Certificate of Registration of Christopher J. Ricci for a period of 30 days, commencing December 1, 2001.
• RIBO received information that Christopher J. Ricci acted as a registered insurance broker during the time period his Certificate of Registration was under suspension.

DISCIPLINE COMMITTEE´S DISPOSITION (04/25/02)

• The Discipline Committee found that there was sufficient evidence in support of a plea of guilty by Christopher J. Ricci to the allegations, and found Christopher J. Ricci guilty of Breach of Order of the Discipline Committee.
• The Certificate of Registration of Christopher J. Ricci was suspended for a period of 10 months effective January 4, 2002.
• In addition, Christopher J. Ricci was fined $1,000.00.

Additions

3050	ROBERT HARDER INSURANCE CONSULTING INC.	ST. CATHARINES
3051	EASYWAY INSURANCE BROKERS INC.	MISSISSAUGA
3052	HOSPITALITY INSURANCE GROUP INC.	CONCORD
3053	HEATH LAMBERT CORPORATE RISK LIMITED	ETOBICOKE
3054	ROBERT J. MORRIS INSURANCE & CONSULTING LTD.	THAMESFORD
Deletions
2447	HERITAGE INSURANCE BROKERS LTD	BROCKVILLE
994	BERT HOOGENDAM INSURANCE INC	SARNIA
2522	3651576 CANADA INC dba LEBLANC COATES,BOUCHARD and ASSOCIATES	ST. LEONARD
1954	SENIOR CITIZENS INSURANCE BROKERS INC.	SCARBOROUGH
2542	STAR INSURANCE BROKERS INC.	WOODBRIDGE
2751	TRIPEMCO BURLINGTON INSURANCE (LONDON) GROUP LIMITED	LONDON

PLEASE NOTE: If your registration is currently under suspension because you failed to comply with last year´s continuing education requirements the Manager will have no alternative but to propose to refuse your renewal application. Unless there is full compliance prior to September 30, 2002 your license will expire.

The 21^st Annual Meeting of members of the Registered Insurance Brokers of Ontario will take place on Thursday, November 7 at 2 p.m. at the Grand Hotel in downtown Toronto. A formal notice of meeting, annual report and proxy will be mailed to each registrant in good standing in early October. All registrants are eligible to attend and to vote on matters properly brought before the meeting.

President	Past President
Joanne Brown Tel: (416) 394-4503 Marsh Canada Limited 70 University Ave., Suite 800 Toronto, Ontario M5J 2M4 Fax: (416) 815-3361	Art Despard Tel: (416) 868-5500 Aon Reed Stenhouse Inc. 20 Bay St., Suite 2400 Toronto, Ontario M5J 2N9 Fax: (416) 868-5580
Vice President	Secretary
Arthur Langley Tel: (705) 474-2420 Demarco-Lucenti Insurance Brokers Limited 669 Cassells Street North Bay, Ontario P1B 4A1 Fax: (705) 474-9089	Jack Baizana Tel: (613) 225-7722 Jack Baizana Insurance Brokers Ltd. 1390 Prince of Wales Dr. Ottawa, Ontario K2C 6N6 Fax: (613) 226-2781
Treasurer
Lorie J. Guthrie Phair Tel: (416) 487-5200 Guthrie Insurance Brokers 505 Consumers R. Suite 308 Toronto, Ontario M2J 4V8 Fax: (416) 487-4614
Members
*James Chestnutt Tel: (905) 277-2990 4076 Deer Run Court Mississauga, Ontario L5C 3P2 Fax: (905) 277-0639	Barry Downs Tel: (416) 366-5243 Partners Indemnity Insurance Brokers Ltd. 10 Adelaide St. East, Suite 400 Toronto, Ontario M5C 1J3 Fax: (416) 862-2416 barry@partnersindemnity.com
Toots Everley Tel: (807) 727-3336 Canada Brokerlink (Ontario) Inc. 179 Howey Street, Box 39 Red Lake, Ontario P0V 2M0 Fax: (807) 727-3750	Rod Finlayson CG & B Group Inc. 120 South Town Centre Blvd. Markham, ON L6G 1C3 Tel: (905) 479-6670 Fax: (905) 479-9164
*Al J. Hawco Tel: (613) 826-2804 3311 Warner Way Osgoode, Ontario K0A 2W0	*Hassan A. Jaffer Tel: (416) 283-7468 70 Baronial Court West Hill, Ontario M1C 3J7 Fax: (416) 724-8001
*Gloria Shan Tel: (416) 923-9222 449 Walmer Rd., Apt. 705 Toronto, Ontatio M5P 2X9 Fax: (705) 474-9089	Bonnie Warder Davis & McLay Insurance Brokers Limited Box 12, R.R. #1 2845 HWY #6 Lion's Head, Ontario NOH 1WO Tel: (519)793-3322 Fax: (519)793-3901

*Public members are appointed by the Lieutenant Governor-in-Council to represent the public interest.

RIBO Office: (416) 365-1900 or 1-800-265-3097 Fax: (416) 365-7664
P.O. Box 45, 401 Bay Street, Suite 1200, Simpson Tower, Toronto, ON M5H 2Y4

Receptionist - Madeline Ross
General Manager - Jeff Bear (jeff@ribo.com)
Secretary - Lise Clements (lise@ribo.com)

ADMINISTRATION & FINANCE
Manager - George Martin (george@ribo.com)
Accounting & Data Supervisor
Registration/Data Entry - Irene Chung (irene@ribo.com), Erica Lo (erica@ribo.com), Karla Poirier (karla@ribo.com), Teresa Novak (teresa@ribo.com)

COMPLAINTS & INVESTIGATIONS
Manager - Tim Goff (tim@ribo.com)
Complaints Officer - Sharon Bentley (sharon@ribo.com)
Senior Investigators - Nadine Austin (nadine@ribo.com), Crystal Skyvington (crystal@ribo.com)
Secretary - Angela Daley (angela@ribo.com)
Co-ordinator - Diana Campoli (diana@ribo.com)
Financial Investigators - Michael Buck (michael@ribo.com),
Filomena Scampoli (filomena@ribo.com)

CORPORATION LEGAL SERVICES
In-house Legal Counsel - Bradley Nairn (bradley@ribo.com)
Secretary - Angela Daley (angela@ribo.com)

MARKETING & COMMUNICATIONS
Communications Co-ordinator - Susan MacKenzie (susan@ribo.com)

QUALIFICATION & REGISTRATION
Manager - Lilian Croucher (lilian@ribo.com)
Assistant - Vivian Lee (vivian@ribo.com)
Secretary - Margot Bolin (margot@ribo.com)
Clerk - Laurie Reynolds (laurie@ribo.com)