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Please note: RIBO does not regulate insurance companies or adjusters therefore we cannot assist in matters related to claims. Please contact the Financial Services Commission of Ontario (FSCO) for further information pertaining to claims.

Number Type:HomeBusinessCell

Best time to reach you between during RIBO business hours:

Type of Insurance: (required)
AutoHomeCommercial AutoCommercial Property/LiabilityOther

Nature of Complaint (required)
Payment ProblemsCancellationClaimPolicy ReinstatementOther

By submitting this form, I hereby authorize RIBO to help me settle my complaint with my broker by:

  • checking the above personal information with the insurance broker whose name appears on this form; and
  • obtaining from my broker and/or the insurance company any other missing personal information relevant to this file and sharing this information within RIBO.

I acknowledge and agree that the provision of personal information constitutes my consent to its collection, use and disclosure by RIBO..
I understand that the collection, use and limited disclosure of any personal information will only be for the purpose of resolving the dispute outlined above, and only in a manner consistent with RIBO’s Privacy and Confidentiality Policy, a copy of which is available to me at:

Subject to applicable laws and with specific exceptions to protect the privacy of third parties, I understand that I may access my personal information and have it amended as appropriate.

If you are encountering any problems completing the Complaint Form, please contact