Personal Skill Courses: "I"

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Intact Insurance

  • credits: 2 hrs Contact PL New Business
    Format/Location: Seminar
  • credits: 2 hrs Contact PL New Business
    Format/Location: Webinar

ILS Learning Corporation

  • credits: 2 hrs Angry Customers and How to Deal With Them
    Format/Location: Online Course
  • credits: 1 hr Basic Customer Service Skills - Part 1
    Format/Location: Online Course
  • credits: 1 hr Basic Customer Service Skills - Part 2
    Format/Location: Online Course
  • credits: 2 hrs Client Service and Sales
    Format/Location: Online Course
  • credits: 1 hr Commercial Sales - Video Course
    Format/Location: Online Course
  • credits: 1 hr Coping with Job Stress and Harassment
    Format/Location: Online Course
  • credits: 3 hrs Coping with Job Stress: Part 2
    Format/Location: Internet
  • credits: 2 hrs Dealing with Angry Customers
    Format/Location: Internet
  • credits: 1 hr Dealing with Difficult People - Part 1
    Format/Location: Online Course
  • credits: 2 hrs Dealing with Difficult People - Part 2
    Format/Location: Online Course
  • credits: 2 hrs Developing Your Questioning and Listening Skills
    Format/Location: Online Course
  • credits: 2 hrs Face to Face Prospecting
    Format/Location: Online Course
  • credits: 1 hr Handling Objections in the Sales Process
    Format/Location: Online Course
  • credits: 1 hr How to Make a Good Presentation
    Format/Location: Online Course
  • credits: 16 hrs Intact Insurance Commercial Producer School
    Format/Location: Seminar
    Date: September 23-27 2019
  • credits: 2 hrs Overcoming Objections to Price
    Format/Location: Internet
  • credits: 2 hrs Overcoming Your Customers Objections to Price
    Format/Location: Online Course
  • credits: 2 hrs Prospecting Face To Face
    Format/Location: Internet
  • credits: 2 hrs Putting Your Best Foot Forward - The Do's and Don'ts of Business Etiquette
    Format/Location: Internet
  • credits: 2 hrs Taking Control - Creating A Time Management System That Works For You
    Format/Location: Online Course
  • credits: 2 hrs The Sales Process - A Course for Commercial Lines Brokers Part 1
    Format/Location: Online Course
  • credits: 2 hrs The Sales Process - A Course for Commercial Lines Brokers Part 2
    Format/Location: Online Course
  • credits: 3 hrs The Sales Process - A Course for Personal Lines Brokers: Part 1
    Format/Location: Internet
  • credits: 3 hrs The Sales Process - A Course for Personal Lines Brokers: Part 2
    Format/Location: Internet
  • credits: 2 hrs The Sales Process - Selling by Design, Not by Chance - Part 1
    Format/Location: Online Course
  • credits: 1 hr Workplace Bullying - Employee
    Format/Location: Online Course

Infotrends Canada

  • credits: 2 hrs Basic Customer Services Skills Part 2
    Format/Location: Online Course
  • credits: 2 hrs Basic Customer Services Skills Part 2
    Format/Location: Online Course
  • credits: 2 hrs Developing Your Questioning & Listening Skills
    Format/Location: Online Course
  • credits: 3 hrs Four Steps of the Commercial Lines Sales Process Part 2
    Format/Location: Online Course
  • credits: 3 hrs Four Steps of the Personal Lines Sales Process Part 1
    Format/Location: Online Course
  • credits: 3 hrs Four Steps of the Personal Lines Sales Process Part 1
    Format/Location: Online Course
  • credits: 2 hrs How Employees Make or Break A Service Environment
    Format/Location: Online Course
  • credits: 2 hrs Managing Employee and Customer Relationships - Part 1
    Format/Location: Online Course
  • credits: 2 hrs Managing Employee and Customer Relationships - Part 2
    Format/Location: Online Course
  • credits: 2 hrs Managing the Unhappy Customer
    Format/Location: Online Course
  • credits: 2 hrs Managing Your Time Effectively - Part 1
    Format/Location: Online Course
  • credits: 2 hrs Managing Your Time Effectively - Part 1
    Format/Location: Online Course
  • credits: 2 hrs Meeting Our Customers Expectations
    Format/Location: Online Course
  • credits: 2 hrs Overcoming Sales Objections
    Format/Location: Online Course
  • credits: 3 hrs Overcoming Stress in the Workplace - Part 1
    Format/Location: Online Course
  • credits: 3 hrs Overcoming Stress in the Workplace - Part 2
    Format/Location: Online Course
  • credits: 2 hrs Overcoming Objections to Price
    Format/Location: Online Course
  • credits: 2 hrs Producing New Business Through Prospecting
    Format/Location: Online Course
  • credits: 2 hrs Protecting Against Identity Theft
    Format/Location: Online Course

Insurance Brokers Association of Ontario (IBAO)

  • credits: 8 hrs Customer Service for Insurance Professionals: Module 1
    Format/Location: Workbook
  • credits: 8 hrs Customer Service for Insurance Professionals: Module 3
    Format/Location: Workbook
  • credits: 2 hrs Customer Service Tune-Up
    Date: March 18, 2018
  • credits: 2 hrs Effective Business Communications
    Date: April 24, 2018
  • credits: 2 hrs How to Build a Proposal that Wins Deals
    Date: August 14, 2018