Renewing Your Firm Licence

July 2 to July 27

Principal Brokers can access the renewal portion of IRIS, which allows them to:

• Renew their firm
• Renew their own individual licence, and then
• Optionally pay for all the brokers in their firm as a bulk payment.

Delegate access is not available in IRIS for this year’s renewal.

Licensees will not have access to renew their licenses in IRIS until August 3.

July 28 to August 2

No Principal Brokers or individual brokers will have access to any renewal or payment functions. This provides RIBO staff time to process bulk payments.

August 3 to August 31

All individual brokers can now access the renewal portion of IRIS to:

• Complete their renewal questions.
• See if their licence has been paid for through bulk payment. If it has not been paid through bulk payment by July 27, 2026 at 11:59 p.m. ET, they will be required to pay for their own licence renewal.
• Pay to renew their non-active firm licence (if applicable).

All licensees who obtained their licence before July 1, 2026 are required to complete their 2026-2027 licence year renewals by August 31, 2026.

After August 31

RIBO’s 30-day notice period runs after August 31 until September 30, 2026.

A 30-day notice will be sent indicating that they will be suspended (Administrative Suspension), if they did not complete their renewal by August 31, 2026 at 11:59 p.m. ET.

Any broker or brokerage whose licence has not renewed by September 30, 2026 at 11:59 p.m. ET will be suspended (Administrative Suspension).

October 1

Any licensee who has not completed their renewal by September 30, 2026 at 11:59 p.m. ET will have their licence suspended (Administrative Suspension) and be required to apply to RIBO for reinstatement.

To access the questions, Principal Brokers need to log into IRIS, click on the ‘Renewals’ tile, and then click on ‘Renew Brokerage.’ Click on the firm name, and then click on ‘Renewal Question.’

1. Have there been any changes in ownership (including acquisition, share purchase, asset purchase, and amalgamation transactions), not previously reported to RIBO? (Yes/No)

• If you answer yes, you will need to provide complete details and supporting documentation.

2. Do you sell Auto Insurance in Ontario? (Yes/No)

• If you answer yes, you will need to answer the following additional question:
  • Please indicate the number of standard auto insurance markets you represent. (Please note that the insurers must be licensed in Ontario by the Financial Services Regulatory Authority of Ontario).
    • 1
    • 2-3
    • 4-10
    • More than 10

3. Does your brokerage have a contract with the facility association? (Yes/No)

4. Have you placed business with an unlicensed insurer since the last renewal? (Yes/No)

5. Does your firm sell insurance directly to the public? (Yes/No)

Tip: To help you prepare to fill out all the relevant information in Question 5, please see this IRIS screenshot showing you what to expect when you log into the interface and answer this firm renewal question. The question remains the same as the previous year.

• If you answer yes, you will need to answer the following questions:
  • Is your firm owned directly or indirectly by an Insurance Company/Other Insurance Brokerage/Managing General Agent/Bank or Credit Union, or other publicly traded or privately owned company (including affiliated holding company) have any direct or indirect ownership in your firm? Or do any of the aforementioned entities have a financial interest in your firm? (Yes/No)
  • Please provide information for each of your top five markets in terms of:
    • GWP total ($)
    • Total commissions earnings by insurer
    • Incentives offered by insurers tied to the sale of a product (select all that apply)
      • Trips
      • Contests
      • Products
      • Gift certificates
      • Other
      • None. The brokerage does not participate in incentives tied to the sale of a product.
    • GWP, Personal Auto (in $)
    • Commission % (personal auto)
    • GWP, Commercial Auto (in $)
    • Commission % (commercial auto)
    • GWP, Personal Property (in $)
    • Commission % (personal property)
    • GWP, All Other Commercial (in $)
    • Commission % (commercial)

6. Are there any ongoing legal proceedings, or regulatory proceedings (involving other regulators), against the firm or any officer or director of the firm in any Canadian province or territory or anywhere in the world that has not been previously reported to RIBO? (Yes/No)

• If you answer yes, you will need to provide additional details and supporting documentation.

7. Were any court orders, judgements in civil or criminal or bankruptcy proceedings made against the firm or any officer or director of the firm in any Canadian province or territory or anywhere in the world that has not been previously reported to RIBO? (Yes/No)

• If you answer yes, you will need to provide additional details and supporting documentation.

8. If commissions are paid to a RIBO licensed producer’s company, have you ensured that the companies are registered with RIBO as a non-active registration? (Yes/No/Not Applicable)

Your answers in this section will help RIBO to better understand key characteristics of the brokerage industry in Ontario. Thank you for your response.

1. Is more than 60% of the brokerage’s total premium volume placed with a single market? (Yes/No)

2. Has the firm purchased a cyber insurance policy? (Yes/No)

3. Do you have a workplace policy for employees using generative AI? (Yes/No/No, but we are developing one)

4. Does the firm employ generative AI tools? This includes Microsoft Co-Pilot, and open-source tools such as ChatGPT. (Yes/No/Unsure)

• If yes, you will need to answer the following question:
  • What tools are you employing? Select all that apply.
    • Private/Closed system – custom built
    • Private/Closed system – cloud based, e.g. MIcrosoft Co-Pilot
    • ChatGPT
    • Google Gemini
    • Other open source/free AI tool. Please specify.

5. What markets do you represent (do not include sub-broker arrangements)? Select all that apply. If you represent more than 10 markets, select your top 10 markets.

• Arch Insurance Company
• Aviva Insurance Company of Canada
• Aviva General Insurance Company
• CAA Insurance Company
• Chubb Insurance Company of Canada
• Coachman
• Commonwell Mutual Insurance Group (The)
• Echelon Insurance
• Economical Insurance (Definity Insurance Company)
• Gore Mutual Insurance Company
• Hagerty Canada
• Intact Insurance Company
• Jevco Insurance Company
• Lloyd’s
• Mutuals – Please type the name of the mutual(s).
• Northbridge General Insurance Corporation
• Pafco
• Pembridge Insurance Company
• Primmum Insurance Company
• Royal & SunAlliance
• Scottish & York Insurance Co. Limited
• Traders General Insurance Company
• Travelers (Dominion of Canada General Insurance Company)
• Trisura
• Unifund Assurance Company
• Wawanesa Mutual insurance Company (The)
• Other: Please type in the name of the market(s)

Note: This video was based on dates from a previous licence renewal year. For dates that apply to the current licence renewal year, please consult the section above about the licence renewal process.

Watch our Principal Broker’s Renewal Guide video showing how to renew their firm, renew their own licence, complete bulk payments for brokers in their firm and check the renewal status for each broker in their firm.

Video Chapter Guide

• 0:00 Introduction
• 0:51 Additional Support and Resources
• 1:40 System Settings and Orientation
• 2:50 Starting Your Renewal
• 3:10 Brokerage Renewal
• 4:43 Brokerage Renewal – Step 1: Contact Information
• 6:31 Brokerage Renewal – Step 2: Renewal Questions
• 8:27 Brokerage Renewal – Step 3: Notice and Statement of Accuracy
• 9:28 Brokerage Renewal – Step 4: Firm Renewal Payment
• 11:38 Brokerage Renewal – Step 5: Bulk Payments / Checking Renewal Status of Brokers
• 16:50 Principal Broker’s Individual Renewal
• 17:35 Principal Broker’s Individual Renewal – Step 1: Contact Information
• 19:15 Principal Broker’s Individual Renewal – Step 2: Renewal Questions
• 19:50 Principal Broker’s Individual Renewal – Step 3: Notice and Statement of Accuracy
• 20:37 Principal Broker’s Individual Renewal – Step 4: Payment
• 21:29 Conclusion

Watch a recording of the Principal Broker Townhall that we held where we provided renewal information and answered questions.

Annually, RIBO collects industry information from licensees through its licence renewal questionnaire. These questions provide industry insights, allow members to confirm their status with the organization, and maintain compliance with applicable RIBO regulations.

During the 2024-2025 renewal period, we received over 20,000 individual renewals and over 900 firm renewals. Those who failed to renew were administratively suspended and legally could not act as a licensed insurance broker/firm until they resolved the issue.

Read our 2024-2025 Renewal Report.