Personal Skill Courses: "B"

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Ball Lange & Associates Inc.

  • credits: 3.5 hrs Stress Management
    Format/Location: 1/2 day
  • credits: 6.5 hrs Stress Management
    Format/Location: full day
  • credits: 6.5 hrs Telephone Courtesy and Superior Customer Services Skills
  • credits: 6.5 hrs Workplace Anger

BDO Dunwoody – Computer Services Department

  • credits: 5.5 hrs Business Writing Skills
  • credits: 5.5 hrs Conflict Resolution
  • credits: 5.5 hrs Customer Service
  • credits: 5.5 hrs Dealing with Difficult People & Interactions
  • credits: 2.5 hrs Organizational Skills
  • credits: 5.5 hrs Sales & Marketing (Sales Success)
  • credits: 5.5 hrs Time Management
  • Various introductory computer courses also available.

Beacon Communications (Canada) Inc.

  • credits: 3 hrs TRAFFIC: Managing Communication Flow

Bowman & Associates

  • credits: 6 hrs Customer Service to Customer Loyalty
  • credits: 6 hrs Maximize Profits Through More Effective Telephone Use
  • credits: 2 hrs Mistake Proofing
  • credits: 2 hrs Pre-Emptive Customer Service

Breakthrough Canada

  • credits: 2.5 hrs The Power of Decisions
  • credits: 3 hrs Your Personal Success Equation

Bruner Business Communication

  • credits: 11 hrs Business Writing
    Format/Location: Home Study
  • credits: 5.5 hrs Customer Service Writing
  • credits: 11 hrs Effective Business Writing
  • credits: 3.5 hrs Email Management
  • credits: 3.5 hrs Email Writing for RESULTS
  • credits: 5.5 hrs Grammar and Proofreading

Business-Wise Consulting Inc.

  • credits: 12 hrs The Personal Growth Series
    Format/Location: CD-ROM