Introducing IRIS

As part of our ongoing efforts to modernize our systems and enhance the services we provide our licensees, RIBO is launching a new Registry Management System called IRIS.

Getting yourself set up consists of 3 steps:
1) An email invitation
2) Access
3) Validation

Here’s what to expect:

Email Invitation

You’re going to get an email invitation like the one shown below. If you don’t have an invitation by Feb 10th, 2024 please contact us via support@ribo.com :

You will use this invitation to gain access to IRIS. Here’s an instructional video on how to proceed. Please watch this entire video (it’s 2mins long)

Access:

Once you’ve completed the above, you will be taken to the Portal Home Page. This is what it looks like:

Click on the Broker Tile to access your profile. NOTE: If you are a Principal Broker, your home page will also have a Brokerage Tile.

Validation:

Once you are in, we need you to check the information we have on record. For this first phase, we are merely displaying the fillowing information:
– Contact Details (Email, Phone)
– Address Details
– License Info (License #, License Status, Restrictions, Current Brokerage)

Your Profile Screen will look similar to this:

You can verify the info by clicking on the various tabs (Contact Information, Address) to verify what is on record OR you can click the “Data Confirmation” button at the bottom left to be taken to a screen that presents all information in one place. Either option is fine.

If there are corrections related to Address or Phone Number, you can make them on the Broker Profile screen. Be sure to click on the “save” icon (floppy disk) to ensure those changes are recorded. NOTE: You cannot change the email address we have associated with you. That needs to be done through support@ribo.com.

Other Capabilities:
From your Broker Profile screen you can click on the “Email License” button to send yourself a copy of your license. The condtions that must be met to do this are shown whenever you hover over that button.

Principal Brokers:

If you are a Principal Broker, here are some additional points:

Your landing screen will also have a Brokerage Tile. So it will look like this:

Along with the Contact Details, License Info and Address Details discussed above, within the Brokerage Profile, you will have the ability to see your Employee List and send yourself a copy of that list. As a PB, you will also be able to send a copy of the Brokerage License to yourself, in the same manner a Broker can send themselves a copy of their license.

The Brokerage Profile Screen looks like this:

Other Capabilities:
From your Broker Profile screen you can click on the “Email License” button to send yourself a copy of your license. The conditions that must be met to do this are shown whenever you hover over that button. Notably, you will need to have check boxes next to your Primary Contact (in the Contact Tab) and a Current Home Address (Address Tab)

We hope you find the new portal to be a simple, convenient experience now and in the years to come. Meanwhile, any feedback you may have can be sent in via the IRIS Feedback page. For additional tutorial videos, step by step instructions and frequently asked questions please see our full documentation.